Crossroads Youth and Family Services ran the Tranmere Street youth refuge that hosted
 the arts program that would evolve 
into Visionary Images. When asked to help Crossroads to produce its 1996–97 Annual Report, the program’s artist offered instead 
to facilitate a graphic design training project in which the young people would design the report. It was agreed that it was a valuable opportunity for the young people to extend the skills they had been developing through the existing art program.

This was the group’s first foray into graphic design work and the use of digital technologies. The project developed an innovative practice that for the first time also enabled the people using the service to make decisions about how they would be represented in the service’s published report.